In the light of our vision for the future; we develop and manufacture affordable and world-class quality irrigation products by implementing state-of-the-art technologies to satisfy our customer needs beyond their expectations.
Sunstream’s reputation is founded on delighting our customers with consistently great product quality that meets and exceeds their needs and expectations. Our aim is to be the most preferred drip irrigation brand in the global industry.
‘’Quality is a core value of our company and is essential to our continued growth and success. Meeting quality expectations of our customers into our products is the cornerstone upon which we build lasting relationships’’
We take prompt and timely action wherever and whenever we encounter products which don’t meet our standards or those required in the industry. We continuously improve product quality by using the insights gained from our performance measures and customer feedback.
At Sunstream Irrigation, our quality approach is based on four level structure:
All processes are carried out in a cost effective and timely manner and in accordance with the highest professional standards aiming for continual improvement and customer satisfaction through the involvement and participation of all relevant personal levels.
To constantly achieve this, Sunstream Irrigation is therefore committed to:
- Implementing and continously improving a Quality Management System in full compliance with international standard requirements, local standards and regulations related to health, safety and environmental protection.
- Increasing productivity of all our processes to a level of international competition in line with continuous improvement philosophy.
- Promoting a quality focused culture by internal communication.
- Engaging our staff members through training to understand how their roles play a part in meeting our business goals and quality objectives.
- Working with qualified suppliers that comply with our quality policy.
- Using our customers’ feedback to improve our processes.
- Following closely of current technological advancements.